Shipping Costs and Delivery Times
Once an order is processed, we will despatch within three business days*
Orders placed Friday through to Sunday will be dispatched from Monday.
During sales, post container arrival and seasonal periods where are higher volume of orders are expected, please allow up to 5 business days from date of purchase for your order to be dispatched.
We are located in Chirnside Park, Victoria. We use TNT or Australia Post depending on the location. Orders are collected every afternoon, Monday to Friday at 3pm. Once fulfilled, you will receive an email confirming it's dispatch with a tracking ID so you can follow it the entire journey.
How much does it cost?
Cost will vary depending on the size of your order and your location. Shipping costs and carriers available, are displayed at the checkout page.
When will it arrive?
- Melbourne - 1-2 Business Days
- Rest of Victoria - 1-2 Business Days
- NSW/ACT - 2-3 Business Days
- SA - 2-3 Business Days
- TAS - 4-5 Business Days
- QLD - 5-7 Business Days
- WA - 7 Business Days
- NT - 7 Business Days
- Regional - 4-10 Business Days
If you order hasn't arrived within this time frame, please contact us so we can chase it up for you.
Please note, during the seasonal period (Oct-Dec) postage lead times will vary. We recommend checking the logistics carrier website for expected timeframes.
Orders deemed as heavy cargo (in excess of 30kg) may require a commerical address, opt for an alternative carrier or send to a local depot if viable.
*TNT Overnight Express orders will be shipped same business day, if order is received before 12.00pm and has no payment restrictions.
Our Local Delivery service is available for purchases over $199 within a certain kilometer radius from our Warehouse. Local delivery orders are dispatched once a week and is determined by our courier availability. Should you have an urgent order, we recommend using a paid service for the order to be shipped via the selected logistics provider.